Quality is not a matter of chance, it's a result of an intentional craftwork of passionate expertise. You cannot just add a bell or whistle to a coffee product and call it "a great coffee". After a coffee seedling is planted, it will take up to five years to get full production. Once the cherries are ripe and fully mature, the intensive harvesting and processing stage begins. An enormous amount of effort and passion goes into producing high caliber coffee where it is our responsibility to prepare and ship it from origin.
Our goal is clear and simple - it is to produce and export a quality coffee from Ethiopia at a price with exceptional value. Coffee is our passion. At Ardent, we handle your coffee at deeper level of enthusiasm.
We understand how timely shipments are important for our clients. Most clients value their time, and it is also a big component of our value. We deliver coffee on FOB, CFR, CIF, DAT, DAP, and DPP basis per contract agreement. Through consolidated shipments, we can take away your shipping problems and deliver cargo to the named port, place, or terminal. We have more than 15 years of experience on global logistics on both sides of the Atlantic. Our operation department is efficient in handling contracts and provide a hassle-free shipping service. We always prepare coffees ahead of time and deliver per shipping instruction we receive from our clients.
We make ourselves available to our clients round-the-clock. Our clients buy time in every transaction from us, not only coffee.
For us, customer intimacy is key. We build bonds with our customers like those between good neighbors. We always cultivate relationships, not pursue transactions. We continually tailor our products and service to the specific needs of our loyal customers.
We take care of our customers and strive to satisfy their unique needs by going the extra mile. Customer loyalty is our greatest asset.